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Can I return products if they're not right?
"Oh no, it doesn't fit"... what do I do? No big deal, we get it. We’ll refund f your Eltee Sydney stuff doesn’t knock your socks off or the size isn't right. There are a few conditions, but not many: In original condition unworn and unwashed, and returned within 30 days. Swimwear and underwear... -
*"I love them but can the size isn't right"… what are my options?* No worries, we're here to help! If you've decided to go for another size instead, we've got you covered with an exchange option. The conditions are just as easy peasy as with a return: Keep the item in original condition, unworn...
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Follow the steps below to access your customer account and make your return or exchange happen: Click here for account login. In the "Email" field, enter your email address, and then click "Continue". In your email account, open the email sent from our store and copy the six-digit verification c...