We want you to love your Eltee Sydney purchase, but we understand that sometimes things don’t work out—and that’s okay!
There are a few conditions, but not many:
- In original condition unworn and unwashed, and returned within 30 days.
- Swimwear and underwear must have their hygiene seal in place and underwear must be returned in its packaging as new.
To return an item, simply head to our Returns & Exchange page. Once we receive your return, assuming it meets the couple of conditions below, we'll process your refunds within 1-2 working days.
Customers are responsible for covering the return postage but if you chose to exchange, we'll pick up the cost of delivering your replacement order to you.
RETURNS ADDRESS:
Eltee Sydney
PO Box 6374,
Kincumber, NSW 2251
Australia (include if international)
Please ensure your order # is on or in the return package, along with a note as to whether it is a return or an exchange. You'll get an email to let you know it's all done and dusted! 🫶